Shipping Policy

ORDER PROCESSING:

Please allow 5 to 7 business days  to process your order. Expect an email within that time to let you know your order is on the way!

 

When your order is shipped, you will receive an email with real-time tracking information.

 

SHIPPING

Orders are generally shipped within 5 to 7 business days using. Shipping is free, how ever we do not ship outside of the US and Canada. 

Your order may be subject to delivery fees, which are your are your responsibility as the customer.

 

REFUNDS,, RETURNS AND EXCHANGES

We accept returns up to 15 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus 1% restocking fee.

In the event that your order arrives damaged in any way, please email us as soon as possible at order-help@thepinkcontroller.com.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

 

If you have any further questions, please don't hesitate to contact us at order-help@thepinkcontroller.com.